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Manage your services, engage with customers, and keep your business running smoothly — all in one place.
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Manage your services, engage with customers, and keep your business running smoothly — all in one place.
Please sign-up to your account and start the adventure.
Vendor Terms & Conditions – Foodieits
Thank You for Connecting with Foodieits
Welcome to Foodieits! The following Vendor Terms & Conditions are intended to make you aware of your legal rights and responsibilities as a vendor using our platform. These terms apply when you access our website at www.foodieits.in or any related mobile or software applications. By registering as a vendor and using our services, you agree to comply with these terms and conditions.
Please read these terms carefully. To have smooth access to our platform and services, it is mandatory for you to accept these terms.
In order to do so, you must click "Accept" or "Agree" whenever prompted within the platform. By doing so, you understand and agree to use our services in accordance with these terms from that point onwards.
Foodieits reserves the right to change, amend, or update these terms periodically. It is your responsibility to review these terms from time to time to stay informed of any changes.
Service Provision
Foodieits is dedicated to providing the best possible experience and platform for vendors. However, we may occasionally need to make changes to the services offered, which could include altering, suspending, or even discontinuing certain services. We reserve the right to do so without prior notice to the vendors.
Vendor Role and Responsibilities
Platform Usage: Foodieits serves as a platform to connect local tiffin vendors with customers. Vendors are responsible for the food preparation, quality, hygiene, packaging, and timely delivery of their meals.
Compliance: Vendors must comply with all applicable Indian government laws, including FSSAI guidelines, municipal licenses, and health department norms. Failure to comply with these rules may lead to actions including warnings, suspension, or removal from the platform.
Food Quality and Hygiene: Vendors are responsible for ensuring that all meals meet hygiene and food safety standards. Vendors must possess a valid FSSAI license. Any violation of these standards will result in appropriate action.
Customer Service: Vendors must provide excellent customer service. If there are repeated complaints regarding food quality or delivery, Foodieits reserves the right to suspend or permanently deactivate the vendor's account.
Foodieits' Share
Foodieits charges a platform commission on every successful order. This commission will be agreed upon during the onboarding process and is deducted automatically from each order. The remaining balance after commission is transferred to the vendor’s registered account.
Vendor Misuse of User Information
Vendors are prohibited from misusing any personal details of customers, including contact information, delivery addresses, and payment information. Any violation of this trust will result in immediate action, such as warnings, suspension, or permanent removal from the platform, in accordance with our privacy policy and Indian government regulations.
Cancellation, Refunds & Disputes
Cancellation Policy: Vendors must clearly mention their cancellation cutoff time (e.g., before food preparation begins). If a customer cancels within this time frame, the vendor must accept the cancellation without penalty.
Refund Policy: If a customer receives incorrect or poor-quality food, refunds or adjustments will be processed in coordination with Foodieits. Vendors should be prepared to handle these situations professionally.
Repeated Complaints: If a vendor faces multiple cancellation issues or complaints, it may lead to suspension or removal from the platform.
Vendor Payment Process
Payment Authentication & Verification: All payments made through the platform are subject to verification. Vendors must ensure that they provide accurate details for payment processing.
Payments to Vendors: Payments to vendors are processed securely and transferred to the vendor's registered account after the platform commission is deducted.
Refunds: In case of order errors or complaints, refunds will be processed through Foodieits in cooperation with the vendor and customer.
Foodieits Platform Role Disclaimer
Foodieits is solely a platform provider. We do not prepare or deliver food ourselves. Vendors are entirely responsible for the quality, hygiene, packaging, and timely delivery of their meals. By registering as a vendor on our platform, you agree to comply with all applicable Indian government laws and food safety standards (such as FSSAI guidelines, local municipal licenses, and health department norms). If any vendor fails to comply with these government regulations, Foodieits reserves the right to take action, including suspension or removal from the platform.
Changes to Terms
Foodieits reserves the right to change or update these Vendor Terms & Conditions at any time. Vendors will be notified of any significant changes. It is the vendor's responsibility to review these terms regularly to ensure compliance.
Our Commitment to Vendors
We value our partnership with vendors and are committed to providing a transparent, secure, and government-compliant platform to help you grow your business. Foodieits will ensure that all policies are in place to maintain a fair and reliable environment for both vendors and customers.
By accepting these terms, you agree to follow the guidelines set forth above and recognize that any breach of these terms may result in suspension or removal from the platform. We are here to help you succeed and grow, but it’s crucial to adhere to the platform's rules and legal standards for everyone's benefit.
Vendor Terms & Policies – Foodieits
Welcome to Foodieits – Your Online Tiffin Partner!
If you've been waiting to grow your customer base and reach more people, you're in the right place. At Foodieits, we provide a platform that connects local tiffin vendors with customers across offices, homes, hospitals, and coaching centers. Get listed with us, become visible, receive orders, and expand your reach.
Foodieits' Share
Foodieits charges a platform commission on each order, which is agreed upon during the vendor onboarding process. This commission is automatically deducted from the order amount, and the remaining balance is transferred to your registered account.
Compliance with Platform Rules
Vendors must adhere to all applicable government regulations, including food safety standards, and Foodieits' policies. If a vendor attempts to bypass the platform and directly engage with customers to avoid commission or violates any platform rules, Foodieits will take appropriate action. This may include issuing warnings, suspending the vendor's account, or removing the vendor from the platform entirely. Vendors are required to comply with Indian government regulations (such as FSSAI guidelines, local municipal licenses, and health department norms), and failure to do so may result in strict action, including suspension or permanent deactivation from the platform.
Misuse of User Information
Vendors are prohibited from misusing any personal details of customers, including contact information, delivery addresses, or payment details. Any vendor found violating this trust will face immediate warning, suspension, or permanent removal from the platform, in accordance with Foodieits' privacy policy and Indian government regulations.
Platform Role Disclaimer
Foodieits is solely a platform provider. We do not prepare or deliver food ourselves. Vendors are entirely responsible for the quality, hygiene, packaging, and timely delivery of their meals. By registering on our platform, vendors agree to comply with all applicable Indian government laws and food safety standards (e.g., FSSAI guidelines, local municipal licenses, and health department norms). If any vendor fails to comply with government rules or regulations, Foodieits reserves the right to take appropriate action, including suspension or removal from the platform.
Quality & Compliance
Vendors must ensure the following:
All meals prepared must meet proper hygiene and food safety standards.
Vendors should possess a valid FSSAI license.
Any vendor found violating quality standards, hygiene protocols, or customer trust will be subject to warnings, temporary suspension, or permanent deactivation from the platform.
Foodieits reserves the right to take action against vendors who receive repeated complaints or fail to maintain the expected standards.
Cancellations, Refunds & Disputes
Vendors must clearly mention their cancellation cutoff time (e.g., before food preparation starts).
If a customer cancels an order within the designated time frame, vendors must accept the cancellation without penalty.
In the case of incorrect or poor-quality deliveries, refunds or adjustments will be processed in coordination with Foodieits and the customer.
Repeated issues with cancellations or complaints may result in vendor suspension or other actions as deemed appropriate by Foodieits.
Our Commitment
As you place your trust in Foodieits, we are committed to protecting your data and helping you grow your business in a transparent, secure, and government-compliant manner. We ensure that all policies are in place to maintain a fair and respectful environment for both vendors and customers.